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If you are evaluating Web Help Desk, you do not need to apply an activation key. For the next 30 days, you will have unlimited tech accounts.
If you have not purchased and provided a license after 30 days, the application automatically switches to a 1-tech license. All tech accounts other than the initial admin account are marked as inactive, and some product functionality (such as asset management) is no longer available. You can continue to use Web Help Desk in this mode for up to one year. Applying a license reactivates all deactivated tech accounts and restores full product functionality.
See Access the Customer Portal for instructions about obtaining a copy of your activation key.
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