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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Getting Started Guide > Get started > Create the default admin account

Create the default admin account

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Created by Melanie Boyd, last modified by Melanie Boyd on Oct 10, 2016

Views: 1,564 Votes: 0 Revisions: 11

When you install Web Help Desk, you can create the default admin account in the Getting Started wizard.

The default admin account is a local super user account used to:

  • Log in to SolarWinds Web Help Desk for the first time and configure the application.
  • Access all Web Help Desk settings and accounts.

Administrators with a default admin account can create all user accounts, including additional admin accounts. The default admin account includes tech account privileges, so you can create and process tickets with tech privileges. Techs can have either Tech or Tech Admin account privileges.

  1. In the Getting Started wizard, navigate to the Admin Account panel.
  2. Complete the fields as required, and click Next.

Next step: Create a request type in the Getting Started wizard

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