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Our eBook, Thou Shalt Not Pass…I Think?! can help you overcome the challenges of monitoring and managing Cisco ASA firewalls. This eBook is a great read if you’ve been frustrated with monitoring firewalls, managing ACL configs, and troubleshooting VPN connections.

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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Getting Started Guide

Web Help Desk Getting Started Guide

Updated June 20, 2017

 

Welcome to the Web Help Desk Getting Started Guide. This guide will take you from installation to full implementation of Web Help Desk. This guide also includes role-based training materials that you can distribute to your techs and clients.

 

Existing customers: Access your licensed software from the SolarWinds Customer Portal. If you need any implementation help, contact our Support Geeks.

Read this SolarWinds Customer Support article to learn how to properly open a support case and get your case the right level of visibility.

 

Evaluators: Download your free 30-day evaluation here. If you need assistance with your evaluation, contact sales@solarwinds.com.

 

Did you know that if you are on active maintenance you can get FREE training? Go to SolarWinds Academy to check out our line up of eLearning and live classes.

 

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