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Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Getting Started Guide

Web Help Desk Getting Started Guide

Updated June 20, 2017

 

Welcome to the Web Help Desk Getting Started Guide. This guide will take you from installation to full implementation of Web Help Desk. This guide also includes role-based training materials that you can distribute to your techs and clients.

 

Existing customers: Access your licensed software from the SolarWinds Customer Portal. If you need any implementation help, contact our Support Geeks.

Read this SolarWinds Customer Support article to learn how to properly open a support case and get your case the right level of visibility.

 

Evaluators: Download your free 30-day evaluation here. If you need assistance with your evaluation, contact sales@solarwinds.com.

 

Web Help Desk Fundamentals: Installation, Configuration and Ticketing (Available On Demand)

In this training, Caroline Musindi, Web Help Desk (WHD) Application Engineer, will show you how to install and configure WHD as well as set up ticketing through email and the WHD web application. Start Learning.


Get Started

 

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Last modified
09:23, 10 Aug 2017

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