Submit a ticketCall us

WebinarDatabase Roundtable – Expert Database Professionals Feel Your Pain

In this video broadcast, Head Geek™ Tom LaRock is joined by Karen Lopez, Tim Chapman, and David Klee. They’ve known each other for many years, so this discussion was like four friends getting together to talk data and databases. They discussed diagnostic data collection, common performance root causes, reactive tuning versus proactive, and more. Join us for an engaging discussion on these topics! Plus, Tom LaRock will be available to answer your questions live.

Register now.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > View, print, or download reports

View, print, or download reports

Table of contents
No headers
Created by Melanie Boyd, last modified by Melanie Boyd on Oct 11, 2016

Views: 529 Votes: 0 Revisions: 8

You can manually run a Web Help Desk report at any time.

Alternatively, you can create a report scheduleto distribute reports at regular intervals.

  1. In the toolbar, click Reports.

    The reports page lists all available reports.

  2. Locate the report.

    If you created report groups to classify your reports, you can select a report group in the upper-right corner to filter the list.

  3. Click a button in the right column to run the report.
    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0D0/080/WHD-Reports-Run-in-Window.png Displays the report at the bottom of the current Web Help Desk browser tab.
    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0D0/080/WHD-Reports-Print-View.png Displays a printable web view in a new browser tab.
    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0D0/080/WHD-Reports-PDF.png Creates a PDF version of the report that you can download and print or distribute.
Last modified

Tags

Classifications

Public