Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Appendix > Memory allocation

Memory allocation

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 281 Votes: 0 Revisions: 4

Most Web Help Desk systems perform well on 3.0GHz systems with 3GB RAM. However, when you create a large number of techs, consider the hardware used and the system configuration. SolarWinds recommends adding 1GB of memory to the Web Help Desk server for every 10 additional techs.

If you plan to integrate Web Help Desk with SolarWinds Orion, ensure your Orion server is running SolarWinds Orion Core 2012.2 or higher. Web Help Desk requires this version of Orion Core so it can automatically integrate SolarWinds alerts. For SolarWinds NPM upgrade and licensing instructions, see Installing SolarWinds Orion Network Performance Monitor in the SolarWinds Orion Network Performance Monitor Administrator Guide.

 
Last modified

Tags

Classifications

Public