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Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Appendix > Create your own tags

Create your own tags

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 328 Votes: 0 Revisions: 4

You can create your own tags in the bb_config.xml file. For example, to use strike-through text, add the following custom tag definition to bb_config.xml:

<!-- S -->
<match name="s">
<regex>(?s)(?i)\[s\](.*?)\[/s\]</regex>
<replace>
< [[
<strike>$1</strike>
]] >
</replace>
</match>

To apply the formatting, save your changes and restart Web Help Desk.

 

 
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