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Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Appendix > Monitor deployment on Apple OS X

Monitor deployment on Apple OS X

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 290 Votes: 0 Revisions: 4

Apple OS X Server 10.6 and earlier included WebObjects.

  1. Install WebObjects.
  2. Run the Web Help Desk installer to extract the application to /Library/WebHelpDesk.
  3. Run the following script to configure Web Help Desk with WebObjects:

    sudo /Library/WebHelpDesk/bin/UpdateWebObjectsConfiguration

  4. In WebObjects Monitor, add a new application named Helpdesk with the following path:

    /Library/WebHelpDesk/bin/webapps/helpdesk/WEB-INF/Helpdesk.woa/Helpdesk

  5. In WebObjects Monitor, add a new application named HelpdeskDaemon with the following path:

    /Library/WebHelpDesk/bin/webapps/helpdesk/WEB-INF/Helpdesk.woa/Helpdesk

  6. In the instance configuration page for HelpdeskDaemon, add the following to the Additional Arguments setting:

    -DWHDDaemonMode=dedicated

    Only one  instance should ever be running as a daemon.

    After you start the applications in WebObjects Monitor, connect to  using the following URL:

    http://localhost/cgi-bin/WebObjects/Helpdesk.woa 

 
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