Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Manage client feedback

Manage client feedback

Table of contents
No headers

Surveys provide valuable feedback from your clients. After you close a ticket, you can provide your clients the option of completing a survey.

You can link surveys to a specific ticket for a single client, or send surveys as general questionnaires to a number of clients. The survey is located at the top of the ticket e-mail and in the Help History page of the client interface.

 
Last modified

Tags

Classifications

Public