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Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Configure and manage authentication > Import CA root and chain certificates

Import CA root and chain certificates

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 1,139 Votes: 0 Revisions: 5

Before you import your certificate into the keystore, check whether the certificate vendor requires you to include any other certificates to complete the certificate chain. Also, verify that you created a new keypair and generated a Certificate Signing Request (CSR)

  1. Verify if the certificate vendor requires you to include any other certificates to complete the certificate chain.
  2. In the toolbar, click Tools and select Import Trusted Certificate. 

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/080/0B0/03000072_278x211.png

  3. Locate each of the certificates provided by your CA and import them into the keystore.
 
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