Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Set up the application > Define assets

Define assets

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 372 Votes: 0 Revisions: 4

Assets are the Client-owned software and hardware that Techs work with. Web Help Desk tracks assets by properties such as:

  • Location
  • Type
  • Status
  • Owner
  • Serial Number
  • Warranty Dates
  • Lease Types
  • Relationship to Other Assets
  • Ticket History
  • Purchase Orders
 
Last modified

Tags

Classifications

Public