Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016
Views: 400 Votes: 0 Revisions: 5
Use the Defining Client Custom Fields screen to create custom client fields.

- Click Setup.
- Select Clients > Client Custom Fields.
- Click New.
The Client Custom Fields screen displays the default values for a new custom field.
- Enter a Label to identify this field.

- On the Display Order drop-down menu, select this field's position within the Custom Fields section of a ticket.
- In the Clients and Techs sections, specify whether each group can see or edit the custom field.
Techs with admin accounts can edit all custom fields.
- Select the Type of input this field will accept.

The remaining fields change based on the Type you select.
- Complete the remaining fields. Point to any field name to display information.

- Click Save.