Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Set up the application > Edit the admin account in Web Help Desk

Edit the admin account in Web Help Desk

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 921 Votes: 0 Revisions: 5

Use the My Account page to update your administrator account contact information, including your identity and setup for tickets, assets, e-mail, and scheduling. This account is the administrator account you use to log in to Web Help Desk.

  1. In the toolbar, click Setup and select Techs > My Account.
  2. Click the pencil to enter edit mode.
  3. Add or update your admin account information as needed, then click Save.

    Click the tool tips next to each selection for details.

    whd_admin_v12.7_adminacct_identity.png

    whd_admin_v12.7_adminacct_ticket_setup.png

    whd_admin_v12.7_adminacct_asset_setup2.png

    whd_admin_v12.7_adminacct_email_setup.png

    whd_admin_v12.7_adminacct_scheduling_setup.png

 
Last modified

Tags

Classifications

Public