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Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Documentation > Web Help Desk Administrator Guide > Set up the application > Set your time and place in Web Help Desk

Set your time and place in Web Help Desk

Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 559 Votes: 0 Revisions: 4

The Time & Place page configures the time zone and local work hours for the locations managed by your help desk. You can also configure calendar events that appear in your Web Help Desk calendars.

Add a new location and set the business hours

  1. In the toolbar, click Setup and select General > Time and Place.
  2. Click New. 
  3. Complete the fields and selections as required, and then click Save.

    Click the tooltips for more information.

Add calendar events

  1. Click the Calendars tab. 
  2. Complete the fields and selections as required, then click Save.

    Click the tooltips for more information.

 
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