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Web Help Desk (WHD) Documentation

Web Help Desk (WHD) Documentation

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Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line.

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Latest release: WHD 12.5.2 on November 14, 2017

Release Notes

 

WHD version 12.5.2 release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.

 

Getting Started Guide

 

Step-by-step guide to installing WHD, plus  deployment and configuration information to quickly get your new product in place.

 

 

Upgrade Guide

 

Step-by-step instructions and checklists to help you plan, prepare your systems, and then upgrade.

 

 

Administrator Guide

 

Beyond the getting started guide, learn how to use all of the WHD features.

 

Popular Information

 

Additional Resources

 

 

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