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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Appendix > Java command line options

Java command line options

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

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JAVA_OPTS=""

Use this property to override the default options for several Web Help Desk settings. Place the entire set of arguments between the pair of quotes, and follow the format:

JAVA_OPTS="-Darg1=true -Darg2=true

This property is only effective on Linux servers. For Windows servers, additional JVM arguments must be specified in the Java Additional Parameters section of the wrapper_template.conf file located at <webhelpdesk>\bin\wrapper\conf\wrapper_template.conf.

The following table provides a list of the available command-line options.

Option Description
-DWHDEmailCheckInterval=60 Sets the number of seconds between each email check.
-DWHDLdapPasswordCacheHours=168

Sets the number of hours LDAP passwords are cached in the Web Help Desk database.

Enter 0 to disable caching.

-DWHDDashboardEnabled=true

Enables the Tickets Dashboard option in the user interface.

Set to false to remove the Tickets > Dashboard tab for all users.

-DWHDsql=false

Enables SQL debug logging to the helpdesk.log file.

Set to true to enable SQL debug logging to helpdesk.log

-DWHDDaemonMode=background

Describes how the targeted daemon will run in this instance.

Set to background to run a daemon as a background process.

 

 
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