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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Appendix > Memory allocation

Memory allocation

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 259 Votes: 0 Revisions: 4

Most Web Help Desk systems perform well on 3.0GHz systems with 3GB RAM. However, when you create a large number of techs, consider the hardware used and the system configuration. SolarWinds recommends adding 1GB of memory to the Web Help Desk server for every 10 additional techs.

If you plan to integrate Web Help Desk with SolarWinds Orion, ensure your Orion server is running SolarWinds Orion Core 2012.2 or higher. Web Help Desk requires this version of Orion Core so it can automatically integrate SolarWinds alerts. For SolarWinds NPM upgrade and licensing instructions, see Installing SolarWinds Orion Network Performance Monitor in the SolarWinds Orion Network Performance Monitor Administrator Guide.

 
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