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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Appendix > Keystore settings (for SSL connections)

Keystore settings (for SSL connections)

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 564 Votes: 0 Revisions: 4

The keystore settings contain the password Web Help Desk should use to access the Java keystore. The Java keystore comprises the certificate used for SSL connections. Both the Java keystore and the certificate inside it (aliased by the name tomcat) must use this password.

The following table lists the keystore settings.

Setting Description

If you are using SSL, ensure that the password matches the password set when you created the new tomcat keypair.

See Importing an SSL Certificate for more information.


The default keystore file is:


KEYSTORE_TYPE=JKS The keystore type can be JKS (default) or PKCS12.


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