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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Appendix > Privileged networks

Privileged networks

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 355 Votes: 0 Revisions: 4

Privileged networks are networks that allow database updates.

In the whd.conf server configuration file, the PRIVILEGED_NETWORKS= setting identifies networks that allow database updates. If the database requires an update, browser connections from hosts not belonging to these privileged networks receive a message indicating an update is in progress.

Use the PRIVILEGED_NETWORKS= setting when installing headless servers.

You can customize the browser message by editing login.msg.applicationUpdateInProgress in the custom labels file.

To remove the info popup icon on this page, use an empty entry for:


The localhost ( is always permitted to update. However, a Windows server with multiple IP addresses may not respond to the localhost address. In this example, the IP_ADDRESS option must be set to one of the server IPs, and the PRIVILEGED_NETWORK should also use that same IP.

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