Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Appendix > Monitor deployment on Apple OS X

Monitor deployment on Apple OS X

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 32 Votes: 0 Revisions: 4

Apple OS X Server 10.6 and earlier included WebObjects.

  1. Install WebObjects.
  2. Run the Web Help Desk installer to extract the application to /Library/WebHelpDesk.
  3. Run the following script to configure Web Help Desk with WebObjects:

    sudo /Library/WebHelpDesk/bin/UpdateWebObjectsConfiguration

  4. In WebObjects Monitor, add a new application named Helpdesk with the following path:

    /Library/WebHelpDesk/bin/webapps/helpdesk/WEB-INF/Helpdesk.woa/Helpdesk

  5. In WebObjects Monitor, add a new application named HelpdeskDaemon with the following path:

    /Library/WebHelpDesk/bin/webapps/helpdesk/WEB-INF/Helpdesk.woa/Helpdesk

  6. In the instance configuration page for HelpdeskDaemon, add the following to the Additional Arguments setting:

    -DWHDDaemonMode=dedicated

    Only one  instance should ever be running as a daemon.

    After you start the applications in WebObjects Monitor, connect to  using the following URL:

    http://localhost/cgi-bin/WebObjects/Helpdesk.woa 

 
Last modified
15:16, 18 Jul 2016

Tags

Classifications

Public