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If your deployment will support more than 20 tech sessions, SolarWinds recommends installing Web Help Desk on a system running:
To enable the 64-bit JVM, add the following argument to the
JAVA_OPTS option in the
To increase the max heap memory on a 64-bit JVM, edit the
MAXIMUM_MEMORY option in the
For other operating systems, install your own 64-bit JVM and then update the
JAVA_HOME??option in the
WebHelpDesk/conf/whd.conf file to point to your Java installation.