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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Appendix > Memory sizing and JVM options

Memory sizing and JVM options

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 389 Votes: 0 Revisions: 4

Use an estimated number of concurrent tech sessions to determine which type of deployment best meets your needs. Use tech sessions rather than client sessions, as Tech sessions use much more memory than client sessions.

Web Help Desk requires additional max heap memory over the Java Virtual Machine) default setting. To improve application performance, increase the JVM memory and restart. 

 
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