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Home > Success Center > Web Help Desk (WHD) > Web Help Desk 12.5 Administrator Guide > Deploy as a virtual appliance > Manage the virtual appliance

Manage the virtual appliance

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 19, 2016

Views: 35 Votes: 0 Revisions: 4

The appliance is configured to use default settings, including time zone, IP configuration, and host name. To function properly in your network environment, log in to the appliance and update the following settings.

When completed, reboot the appliance and change the administrator password (if required).

The configuration process takes approximately 10 minutes.

Both vSphere and Hyper-V virtual appliances use the same interface once you reach the appliance log in. As a result, the instructions for both machines are the same after you log in.

Last modified
09:33, 19 Jul 2016