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Home > Success Center > Web Help Desk (WHD) > Web Help Desk 12.5 Administrator Guide > Deploy as a virtual appliance > Deploy with VMware vSphere

Deploy with VMware vSphere

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 19, 2016

Views: 113 Votes: 0 Revisions: 5

VmWare vSphere is a cloud computing virtulization operating system. You can deploy Web Help Desk on an appliance using VMware vSphere version 4 or higher.

  1. Start vSphere client and log in.
  2. Click File and select Deploy OVF Template.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0I0/010/WHD_OVF_Template_12dot2.png

  3. Click Browse, and then click Next.
  4. Select the Web Help Desk vSphere-12.0.x.xxx.ova file on your desktop.
  5. Follow the instructions on your screen to complete the Setup Wizard.
  6. Select Thin or Thick provision disk format, and then click Next.

    Thin provisioning is a space-saving feature. You can allocate as much space as required based on the value entered for the disk size. Thick provisioning allocates virtual space when you first create the virtual disk.

  7. After the WHD-vSphere-12.0.x.xxx.ova deploys and the wizard completes, click Close.
  8. On the VM Summary tab, click the Power On link or right-click the VM name in the vSphere Client inventory pane.
  9. In the context menu, click Power > Power On to start the appliance.

    You can also press Ctrl-B to start the appliance.

  10. Click the Console tab.

    A screen appears, similar to a virtual monitor.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0I0/010/WHD_start_12dot2_416x291.png

  11. To manage the appliance, launch a Web browser and navigate to the vSphere Client Console tab at the following IP address:

    https://<ip_address>/5480

    The Virtual Appliance Management Interface (VAMI) login displays.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0I0/010/030000A9_417x310.png

  12. To login to the appliance for the first time, use the following credentials:

    Username:??admin

    Password: admin

    SolarWinds recommend changing the default password after your first login. See Change the administrator password for more information.

 
Last modified
09:34, 19 Jul 2016

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