Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > SolarWinds Orion alert integration > Test the alert filtering rules

Test the alert filtering rules

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 16 Votes: 0 Revisions: 5

Test your filter rules to ensure they are filtering properties correctly. Your test should include the severity and any alert fields that you configured in the filter rule.

This example includes a test for the following filter rule.


  1. After you have configured the filter rule, click Test.


  2. Select a severity.
  3. Click Add New Property, select an alert field, and enter the value.
  4. Add all alert properties defined in the filter rule, and click Test.


If your rules are configured correctly, a message states that the filter rules match and the alert is accepted in the Test Results pane. Click Done.

If your rules are not configured correctly, a message states that the filter rules did not match and the alert is rejected in the Test Results pane. Click Back to resolve your configuration errors.

Last modified
09:20, 19 Jul 2016