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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > SolarWinds Orion alert integration > Configure Orion alert sharing for Orion Platform 2015.1.0 and later

Configure Orion alert sharing for Orion Platform 2015.1.0 and later

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 27 Votes: 0 Revisions: 5

The following example describes how to create and configure an Orion Platform 2015.1.0 and later shared alert with Web Help Desk. In this example, Orion will send Web Help Desk an alert concerning a failed node. Your steps may vary.

  1. In the Orion Web Console, create an alert or open an existing alert.

    See Creating and managing alerts in the Orion Platform Admin Guide for more information.

  2. Scroll to the end of the Summary panel.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0G0/050/WHD-OB-Alert-Summary-Panel.png

  3. Maximize Alert Integration and select the Integrate alert check box.
  4. Select the properties you want to include in the alert, and click Submit.

    Web Help Desk uses the actual property names as alert fields in rules used to filter Orion alerts.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/0G0/050/WHD-OB-Alert-Integration.png

 
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