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Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
Surveys provide valuable feedback from your clients. After you close a ticket, you can provide your clients the option of completing a survey.
You can link surveys to a specific ticket for a single client, or send surveys as general questionnaires to a number of clients. The survey is located at the top of the ticket e-mail and in the Help History page of the client interface.