Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up parts and billing > Customize billing statements

Customize billing statements

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 21 Votes: 0 Revisions: 4

You can customize billing statements by editing the invoice.html file located in the following directory:

WebHelpDesk\\bin\webapps\helpdesk\WEB-INF\lib\whd-web.jar\Resources\Invoice.wo\Invoice.html

For example, if you wanted to remove the signature line, you could remove lines 433 - 438:

<fo:table-row>
  <fo:table-cell number-columns-spanned="<webobject name=LineItemColumnCount></webobject>" padding-top="10mm">
    <fo:block font-family="FreeSans, ArialUnicodeMS, sans-serif" font-size="10pt" text-align="right"><webobject name = "SignatureLbl"></webobject>: <fo:leader leader-length="4.0in" leader-pattern="rule" rule-style="solid" color="black"></fo:leader>
    </fo:block>
  </fo:table-cell>
</fo:table-row>

After you delete these lines or make any other changes, restart Web Help Desk to enable your changes.

 
Last modified

Tags

Classifications

Public