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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up parts and billing > Configure inventory alerts

Configure inventory alerts

Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 285 Votes: 0 Revisions: 5

You can configure the frequency and recipients for all email alerts—for example, when your inventory threshold falls below your specified level for parts a client regularly requests.

Click the tooltips for more information.

  1. Click Setup and select Parts & Billing > Inventory Alerts.
  2. In the Inventory Alerts screen, click the first Inventory Alert Interval drop-down menu and select a value from 0 to 100.

  3. Click the second Inventory Alert drop-down menu and select the appropriate alert frequency.
  4. In the Default Inventory Alerts Recipients field, enter the email addresses for each recipient who will receive inventory alerts.

    Click the tooltips for more information.

  5. Click Save.

Override default inventory alert recipients

  1. Click Setup and select Companies and Locations > Locations and Rooms.
  2. In the Location Name column, click the appropriate location.
  3. Edit the information in the tab windows as required.
  4. Click Done.
 
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