Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up parts and billing > Manually add parts

Manually add parts

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 23 Votes: 1 Revisions: 5

You can add manufacturers and models at Setup > Asset>Manufacturers & Models.

  1. In the toolbar, click Parts.
  2. In the Parts List tab, click New.
  3. In the Part No. field, enter a part number.

  4. Click the Manufacturer drop-down menu and select a manufacturer.

    You can add manufacturers and models at Setup > Asset > Manufacturers & Models. For more information about adding manufacturers and models, see Defining asset types. 

  5. Click the Model drop-down menu and select a model.
  6. In the Description field, enter a description of the item.
  7. In the Our Cost and Customer Cost fields, enter the appropriate amounts.
  8. Select the Tax Free check box if this item is not applicable to state or local taxes.
  9. Select the Inventory Alerts Enabled check box to receive an alert when inventory falls below a certain level.
  10. In the Notes field, enter any applicable notes. 
  11. Click Save.
 
Last modified

Tags

Classifications

Public