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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Import and export data > Export tickets

Export tickets

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 19, 2016

Views: 21 Votes: 0 Revisions: 4

You can export ticket data to a TSV format for export to other locations or applications.

  1. In the toolbar, click Tickets.
  2. Select the check boxes next to the tickets you want to export.
  3. In the Tickets window, click icon_gear_dropdown.png and select Tickets PDF or Download TSV to download a file format containing a list of tickets.

  4. Save the PDF or TSV file to your hard drive or other location.  

To open the TSV file in Excel, open a new Excel workbook and drag the file into the workbook. Adjust the column widths as required. 

 
Last modified
09:08, 19 Jul 2016

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