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In Web Help Desk, the default aging interval for all assets is 90 days. If a node is not provided data within the last 90 days, its life cycle status changes from Active(0) to DECOMISSIONED(2).
To update the default aging interval:
For Microsoft Windows systems, open the wrapper_template.conf file located at:
For Linux systems, open the whd.conf file located at:
In this example, all Web Help Desk assets are decommissioned if not rediscovered within 30 days.
If Web Help Desk discovers the asset after the decommission, the asset will become active in Web Help Desk again.