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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Manage assets > Sync and discover assets

Sync and discover assets

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 434 Votes: 0 Revisions: 4
  1. Ensure that:
    • Your discovery connections are configured correctly.
    • Your assets are mapped correctly.
  2. Click Sync Now for the desired connection.

    Web Help Desk prompts you to sync assets with your connection.

  3. Click OK.
  4. In the Connection Basics tab under Discovery Status, monitor your discovery and collection progress and results.
  5. When the discovery and sync process is completed, click Done.
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