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Cloud Workloads: Meet Your New Hybrid IT Reality
Have you found yourself in that evolving, hybrid IT grey area and wondering if cloud workloads are now part of your purview? And if so, will monitoring cloud workloads require a new set of dedicated cloud monitoring tools? Your answers: yes, they should be, and no, they don’t.

Find out how SolarWinds® Server & Application Monitor (SAM) can help you monitor your cloud workloads side by side with your on-premises workloads. Register Now.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Manage assets > Discover assets in Web Help Desk

Discover assets in Web Help Desk

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Web Help Desk supports several methods of automated asset discovery. Using one or more of these tools, you can synchronize Web Help Desk with your selected discovery tool and import the assets into the Web Help Desk database.

Web Help Desk discovers assets using its native WMI discovery engine and can pull assets from the following asset discovery tools and databases:

  • Apple Remote Desktop 3.x and later
  • Casper Recon Suite
  • LANrev Client Manager 4.6.4
  • Systems Management Server (SMS) / Microsoft System Center Configuration Manager (SCCM)
  • Database Table or View
  • SolarWinds NPM asset synchronization
  • SolarWinds SAM asset synchronization
  • SolarWinds NCM asset synchronization
  • Lansweeper 5.x

Use the Attribute Mapping tab to map asset custom fields to the discovery tool attributes. The available asset attributes you can map depend on your selected discovery tool. These values come directly from the discovery tool’s database.

This guide covers the WMI discovery engine, SolarWinds asset synchronization, and Lansweeper 5.x.

 
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