Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Web Help Desk (WHD) > Web Help Desk 12.5 Administrator Guide > Manage tickets

Manage tickets

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 19, 2016

Views: 164 Votes: 0 Revisions: 4

Web Help Desk uses tickets to manage service requests. These tickets can be initiated through email, created in the application, and imported from another application. Techs, admins, and clients can also manage tickets through email or through the application in a web browser.

Using Web Help Desk, you can:

 
Last modified
08:56, 19 Jul 2016

Tags

Classifications

Public