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Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

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Manage tickets

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 417 Votes: 0 Revisions: 4

Web Help Desk uses tickets to manage service requests. These tickets can be initiated through email, created in the application, and imported from another application. Techs, admins, and clients can also manage tickets through email or through the application in a web browser.

Using Web Help Desk, you can:

For information about using commands (instead of the Web Help Desk Console) to manage tickets, see the Tickets section in the Web Help Desk REST API Guide

 
Last modified
08:56, 19 Jul 2016

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