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Home > Success Center > Web Help Desk (WHD) > Web Help Desk 12.5 Administrator Guide > Manage clients > Manually add a new client web

Manually add a new client web

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Updated Jul 18, 2016 

When you manually add a new client, the information is saved in the Web Help Desk database.

SolarWinds recommends allowing clients to create accounts only if their emails match the accepted domains.

  1. In the toolbar, click Clients.
  2. Click New Client.
  3. Enter the client's name, credentials, and contact information. (Required fields are bold.)

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/090/010/WHD-OB-Client-Manual-Creation.png

  4. Update other options as needed. See the tooltips for more information.
  5. Click Save.

    If you selected the client option E-mail Client When Account is Created, Web Help Desk sends a confirmation email to the client.

 
Last modified
15:02, 21 Jun 2017

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