Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Configure and manage authentication > Import an Existing Certificate

Import an Existing Certificate

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 19, 2016

Views: 46 Votes: 0 Revisions: 5

To use an existing certificate with Web Help Desk, import your private key as well as your certificate chain.

Do not import the certificate using Portecle Tools > Import Trusted Certificate option because it will not include the private key.

The PKCS#12 standard specifies a keystore format used for transferring private keys and certificates. PKCS#12 files typically use the extension .p12 or .pfx. If you already have your private key and certificate bundled in this format, you can import it directly into Portecl.

If a PKCS#12 (.p12 or .pfx) file is not available, use the OpenSSL pkcs12 command to generate the file from a private key and a certificate. If your certificate is on a Windows server, export a PKCS#12 file from the Microsoft Management Console.

 
Last modified
07:54, 19 Jul 2016

Tags

Classifications

Public