Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Web Help Desk (WHD) > Web Help Desk 12.5 Administrator Guide > Configure and manage authentication > Import an Existing Certificate

Import an Existing Certificate

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 19, 2016

Views: 19 Votes: 0 Revisions: 5

To use an existing certificate with Web Help Desk, import your private key as well as your certificate chain.

Do not import the certificate using Portecle Tools > Import Trusted Certificate option because it will not include the private key.

The PKCS#12 standard specifies a keystore format used for transferring private keys and certificates. PKCS#12 files typically use the extension .p12 or .pfx. If you already have your private key and certificate bundled in this format, you can import it directly into Portecl.

If a PKCS#12 (.p12 or .pfx) file is not available, use the OpenSSL pkcs12 command to generate the file from a private key and a certificate. If your certificate is on a Windows server, export a PKCS#12 file from the Microsoft Management Console.

 
Last modified
07:54, 19 Jul 2016

Tags

Classifications

Public