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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Configure and manage authentication > Replace a self-signed certificate with a CA certificate

Replace a self-signed certificate with a CA certificate

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 485 Votes: 0 Revisions: 6

A keypair created using Portecle includes a self-signed certificate. To replace the self-signed certificate with a CA-signed certificate, generate a CSR for the keypair and submit the CSR to the CA. The CSR contains the public key and the name of the server in a format defined by the public-key cryptography standards #10 (PKCS10, which is typically given the .p10 or .csr file name extension.

After verifying the applicant identity, the CA sends you a certificate you can use to replace the self-signed certificate in the keypair, as shown below.


This CA Reply (or CSR Reply) is typically an X.509 certificate file (with a .cer, .crt, .pem, or .der extension) or a PKCS7 file (such as .p7b).

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