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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up the application > Define assets

Define assets

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 339 Votes: 0 Revisions: 4

Assets are the Client-owned software and hardware that Techs work with. Web Help Desk tracks Assets by properties such as:

  • Location
  • Type
  • Status
  • Owner
  • Serial Number
  • Warranty Dates
  • Lease Types
  • Relationship to Other Assets
  • Ticket History
  • Purchase Orders
 
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