Submit a ticketCall us

Quickly Address Software Vulnerabilities
Patch Manager is an intuitive patch management software which extends the capabilities of WSUS and SCCM to not only patch Windows® servers and workstations, and Microsoft® applications, but also other 3rd-party applications which are commonly exploited by hackers. Learn more about our patch management solution.

 

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up the application > Define clients

Define clients

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 18, 2016

Views: 15 Votes: 0 Revisions: 4

The Clients tab options define Web Help Desk Client users and how they enter information into the application. When a new client accesses Web Help Desk and is accepted by the system, they are automatically given the access and interaction permissions you defined for each client.

The AD / LDAP Connections option copies and adds client data from Microsoft Exchange and other mail servers and add this data to Web Help Desk. Using this feature streamlines the process to help you avoid manually adding all your clients.

 
Last modified
14:18, 18 Jul 2016

Tags

Classifications

Public