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Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up the application > Define status types

Define status types

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 33 Votes: 0 Revisions: 4

Each ticket is assigned a status from the available status types. The following status types are predefined:

  • Open
  • Closed
  • Canceled
  • Resolved
 
Last modified
14:02, 18 Jul 2016

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