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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up the application > Define status types

Define status types

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 57 Votes: 0 Revisions: 4

Each ticket is assigned a status from the available status types. The following status types are predefined:

  • Open
  • Closed
  • Canceled
  • Resolved
 
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