Submit a ticketCall us

Quickly Address Software Vulnerabilities
Patch Manager is an intuitive patch management software which extends the capabilities of WSUS and SCCM to not only patch Windows® servers and workstations, and Microsoft® applications, but also other 3rd-party applications which are commonly exploited by hackers. Learn more about our patch management solution.

 

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Set up the application > Configure MySQL

Configure MySQL

Table of contents
No headers
Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 18, 2016

Views: 39 Votes: 0 Revisions: 3
  1. Start MySQL Workbench and connect to the MySQL database server.
  2. Create a new schema with the following settings:
    • Name: whd
    • Collation type: utf8 - utf8_general_ci
  3. Open the Configuration > Options File.
  4. Configure the following settings:
    • Networking - Port: 3306
    • General - default-storage-engine: InnoDB
    • Misc - init_connect: SET NAMES utf8
  5. Stop and then restart the server.
  6. Configure the Users and Privileges settings with the following:
    • Login Name: whd
    • Password: <your_password>
    • Limit Connectivity to Hosts Matching: localhost
  7. Configure your Schema Privileges.
    1. Select the whd user.
    2. Add a new entry with your host in the Host box.
    3. In the Schema box, select Selected Schema and whd and click OK.
    4. Select all Object, DDL, and Other rights check boxes.
  8. Save your changes.
 
Last modified
13:58, 18 Jul 2016

Tags

Classifications

Public