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To configure SQL Server for your Web Help Desk deployment, use the SQL Server Configuration Manager to enable TCP/IP on SQL Server. When completed, use SQL Server Management Studio for SQL Server to create and configure SQL Server to the Web Help Desk database instance.
Configure the following settings in the SQL Server Configuration Manager.
|TCP/IP Protocol||Enabled in SQL Server Network Configuration > Protocols for SQL 20xx|
|IP Address|| |
127.0.0.1 (if installed on the Web Help Desk server)
Server IP address (if installed on a separate server)
|TCP Dynamic Ports||Blank|
Configure the following settings in the SQL Server Management Studio for SQL Server to create and configure SQL Server to the Web Help Desk database instance.
|SQL Server and Windows Authentication Mode||Enabled|
|SQL Server Authentication: Password||Enabled and configured|
|SQL Server Authentication: Enforce password policy||Disabled|
|SQL Server Authentication: Enforce password expiration||Disabled|
|SQL Server Authentication: User must change password at next login||Disabled|