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Home > Success Center > Web Help Desk (WHD) > Web Help Desk 12.5 Administrator Guide > Installation requirements > Migrate from an Embedded FrontBase to an Embedded PostgreSQL Database

Migrate from an Embedded FrontBase to an Embedded PostgreSQL Database

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi on Jul 18, 2016

Views: 253 Votes: 0 Revisions: 5

See Converting from other Databases to PostgreSQL on the PostgreSQL website for information about migrating external and unsupported databases to PostgreSQL.

See Database datatypes for information about mapping database datatypes for PostgreSQL and to each other.

  1. Ensure that your current installation is running an embedded FrontBase database.

    If your configuration uses another database or you intend to run a non-embedded PostgreSQL database, you cannot use the upgrade database export feature.

  2. Ensure that the whd.properties file is located in the <WebHelpDesk>/conf directory.
  3. Log in to Web Help Desk.
  4. Start the database export feature.
  5. When prompted, verify that you have enough space for the database migration.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/020/0H0/0300000F_380x203.png

  6. Click Continue.

    The database migration program migrates the FrontBase data to the PostgreSQL database.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/020/0H0/03000010_380x195.png

    During the migration, the program verifies the PostgreSQL database tables against the FrontBase database tables. When completed, the migration program shuts down the embedded FrontBase database.

    Next, the program prompts you to update the database with your current Web Help Desk installation.

    File:Success_Center_V2/Web_Help_Desk_(WHD)/WHD_Admin_MT/020/0H0/03000011_386x206.png

  7. Click Continue.

    Web Help Desk is now running an embedded PostgreSQL database.

 
Last modified
15:37, 18 Jul 2016

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