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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Installation requirements > Deployments with fewer than 20 techs

Deployments with fewer than 20 techs

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

Views: 175 Votes: 0 Revisions: 5

If your deployment will support 20 tech sessions or fewer, you can run Web Help Desk on a system with:

  • A supported 32-bit operating system
  • A 32-bit Java Virtual Machine (JVM)
  • 4GB RAM (up to 3.7GB for the tech sessions, JVM support, operating system, and any additional services you need to run on the system)

This configuration supports 10 - 20 tech sessions with no onboard memory issues.

To adjust the maximum memory setting, edit the MAXIMUM_MEMORY option in the WebHelpDesk/conf/whd.conf file.

 
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