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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Administrator Guide > Introduction > Evaluate the application

Evaluate the application

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Created by Steve.Hawkins, last modified by Anthony.Rinaldi_ret on Jul 18, 2016

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For 30 days after you install your evaluation version of Web Help Desk, you have unlimited tech seats. If you do not purchase a license after 30 days, Web Help Desk automatically switches to a one-tech license. All tech accounts other than the initial admin account become inactive, and the Assets and Processes tabs in Setup are disabled.

Purchasing and entering a license reactivates the deactivated accounts. After you purchase a license in the Customer Portal and receive an activation key code, enter the code in the Setup > General > License > License Settings window.

Converting your unlicensed Web Help Desk version to a licensed version retains all of your existing Web Help Desk settings or files. No additional configuration or installation is required.

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