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The Web Help Desk Virtual Appliance (VA) has two hard drives (HDD); 10GB and 40GB. By default, scheduled backups of the embedded PostgreSQL are saved in /usr/local/webhelpdesk/pgsql9/Backups on the 10GB HDD. This article addresses the issue where the PostgreSQL service will not start after a restart if the hard drive has run out of free space.
This is dues to the design limitation in the application.