Home > Success Center > Web Help Desk (WHD) > Tech note error: An error occurred while attempting to save changes: rowDiffsForAttributes

Tech note error: An error occurred while attempting to save changes: rowDiffsForAttributes

Created by marvin m tomelden, last modified by MindTouch on Jun 23, 2016

Views: 1,231 Votes: 0 Revisions: 5

Overview

The following error appears when saving a Tech Note in Web Help Desk: 

An error occurred while attempting to save changes: rowDiffsForAttributes

Environment

  • WHD version 11.2.x
  • WHD version 11.0.8

Cause 

The error occurs when an object referenced by a procedure call is no longer available in Java Virtual Memory.

 

Resolution

1. Stop the WHD service.

a. Click Start > All Programs. 

b. Click the Web Help Desk folder.

c. Right-click the Stop Web Help Desk shortcut icon. 

d. Select Run as administrator. 

2. Start the WHD service. 

a. Click Start > All Programs. 

b. Click the Web Help Desk folder.

c. Right-click the Start Web Help Desk shortcut icon. 

d. Select Run as administrator. 

 

 

 

You must to post a comment.
Last modified
11:00, 23 Jun 2016

Tags

Classifications

Public