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Home > Success Center > Web Help Desk (WHD) > Stop and start Web Help Desk

Stop and start Web Help Desk

Overview

This article describes how to stop and start the Web Help Desk Services and start the embedded PostgreSQL database. 

Environment

All Web Help Desk versions

Steps

Stop Web Help Desk

Stop Web Help Desk by executing the targeted procedure on the Web Help Desk server. 

Operating System Procedure
Microsoft® Windows®

Click Start and select Stop WHD (Run as Administrator)

OR

Open a command prompt and execute:

cd C:\Program Files\WebHelpDesk

whd stop

Apple® OS X

Go to /Applications/WebHelpDesk and click the Stop Web Help Desk shortcut
OR

Open a terminal window and execute:

cd /Library/WebHelpDesk

./whd stop

Linux (RPM installation)

Execute:

cd /usr/local/webhelpdesk/

sudo ./whd stop

Virtual appliance

(Linux)

Execute:

cd /usr/local/webhelpdesk/

sudo ./whd stop

Start Web Help Desk

Start Web Help Desk by executing the targeted procedure on the Web Help Desk server.

Operating System Procedure
Microsoft Windows

Click Start and select Start WHD (Run as Administrator)

OR

Open a command prompt and execute:

cd C:\Program Files\WebHelpDesk

whd start

Apple OS X

Go to /Applications/WebHelpDesk and click the Start Web Help Desk shortcut
OR

Open a terminal window and execute:

cd /Library/WebHelpDesk

./whd start

Linux (RPM installation)

Execute:

cd /usr/local/webhelpdesk/

sudo ./whd start

Virtual appliance

(Linux)

Execute:

cd /usr/local/webhelpdesk/

sudo ./whd start

Start the embedded PostgreSQL 9.2 database

Run the following database command:

sudo.bin/pgsql/etc/rc.d/init.d/postgresql-9.2 start

Last modified
12:55, 20 Mar 2017

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