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Home > Success Center > Web Help Desk (WHD) > Set a maximum ticket attachment size

Set a maximum ticket attachment size

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 66 Votes: 0 Revisions: 9



1. Log into Web Help Desk (WHD) webconsole, go to Setup > General > Options. In General Options page, go to Max Attachment Size > enter maximum attachment size. Sample screen that highlights the field where you need to enter the value is given below:

set attachment size.jpg

3. Click 'Save'.

4. Now, the maximum file size that can be attached to a ticket is set.


Last modified
04:47, 23 Jun 2016