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Home > Success Center > Web Help Desk (WHD) > Send Email Asset Overdue reminder to customers

Send Email Asset Overdue reminder to customers

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Created by Jesus Relingado, last modified by Caroline Musindi on Nov 08, 2017

Views: 885 Votes: 0 Revisions: 4

Updated July 15, 2016


This article provides steps to enable Email Reminders to customers who've loaned/borrowed assets that are overdue.


WHD 12.3 and later


1. Go to Setup > Assets> Options.

2. Click Reminder Interval for Overdue Assets.

3. Set the interval base on the following:

  • Business Min (s)
  • Business Hr(s)
  • Business Day(s)
  • Week(s)
  • Month(s)
  • Year(s)




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