Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Web Help Desk (WHD) > Send Email Asset Overdue reminder to customers

Send Email Asset Overdue reminder to customers

Table of contents
Created by Jesus Relingado, last modified by Caroline Musindi on Nov 08, 2017

Views: 109 Votes: 0 Revisions: 4

Updated July 15, 2016

Overview

This article provides steps to enable Email Reminders to customers who've loaned/borrowed assets that are overdue.

Environment

WHD 12.3 and later

Steps

1. Go to Setup > Assets> Options.

2. Click Reminder Interval for Overdue Assets.

3. Set the interval base on the following:

  • Business Min (s)
  • Business Hr(s)
  • Business Day(s)
  • Week(s)
  • Month(s)
  • Year(s)

 

 

 

Last modified

Tags

Classifications

Public